Ops command brief · Bay Area
Justin Terranova
Operations & Program Leader Who Builds His Own BI Systems
I run operations and programs, then build the systems that make them measurable — 20+ years across utilities, logistics, manufacturing, and events, pairing operational leadership with hands-on BI and data work most leaders hand off to someone else.
01
Impact
Selected metrics from roles across logistics, events, and analytics programs.
02
Capabilities
How I lead teams and ship analytical systems that operators actually use.
Leadership
Build accountability systems for supervisors and large hourly teams — clear targets, coaching loops, and urgency without chaos.
BI / Analytics systems
Design Power BI, SQL, Excel/VBA, and Tableau workflows that turn operational noise into WOR/DOR reporting and decision-ready dashboards.
Ops excellence
Inventory accuracy, route compliance, labor forecasting, and Six Sigma / Kaizen programs that protect safety and throughput.
Cross-functional delivery
Partner with executives, field operators, and engineering to ship programs spanning ERP, fleet, and multi-site logistics.
03
Selected outcomes
Problem → approach → result, drawn from live operational roles.
CEVA Logistics · Tesla contract
Inventory from 75% → 99%
- Problem
- High inventory variance (>$0.3M) and accuracy risk on a Tesla logistics site.
- Approach
- Led 16 directs and 250+ associates; drove Six Sigma Kaizen; tightened cycle counts and control.
- Outcome
- Accuracy to 99%; variance to <$5k monthly; three regional Kaizen wins; zero line-down for Tesla.
Stuart Event Rentals
35% average monthly labor cost cut
- Problem
- Labor spend and planning lacked a repeatable operating rhythm.
- Approach
- Built a Weekly Ops Planning System, automated labor forecasting, and a structural load-list calculator.
- Outcome
- 35% average monthly labor cost reduction while improving planning discipline.
MSC · Vessel Reconciliation
$2.3M savings via error reduction
- Problem
- Load-list errors were driving costly rework across vessel reconciliation.
- Approach
- Built MsClean VB automation; led Excel help desk/training for 7 directs and 45+ indirects.
- Outcome
- 88% load-list error reduction (~$2.3M annual savings in 2009).
Peaxy Inc.
BI that cut labor cost 15%
- Problem
- Leadership needed clearer operational visibility to manage cost.
- Approach
- Partnered with VP Ops and CEO; built BI dashboards and large-dataset visualization.
- Outcome
- Dashboards contributed to a 15% labor cost reduction.
United Site Services
Route compliance 92% → 98%
- Problem
- High-volume branch ops needed tighter compliance and fleet control.
- Approach
- Led 10,000+ services/week across 5 departments; managed supervisors, 60 indirects, 80+ vehicle fleet.
- Outcome
- Route compliance to 98%; seven months with zero safety incidents.
-
BI/Analytics Project Manager – PG&E (Contract via Evergreen)
BI systems, data analysis, and process automation for PG&E construction — WOR/DOR, Construction Manager Dashboard, cycle-time analytics; PgClean invoice reconciliation.
-
Operations Branch Manager
10,000+ services/week; route compliance 92%→98%; zero safety incidents for seven months.
-
Senior Program Manager
Executive partnership on ops priorities; BI dashboards contributing to 15% labor cost reduction.
-
Director of Operations
35% avg monthly labor cost reduction; Weekly Ops Planning System; automated forecasting.
-
Operations Manager — Tesla Contract
250+ associates; inventory 75%→99%; variance <$5k/mo; zero line-down.
-
Project Manager
Programs up to $8M annualized revenue; teams of up to 50 developers; ERP project accounting.
-
National Equipment Operations Manager
8 direct / 50 indirect; fleet maintenance costs −16% from 2013–2015 (>$3M).
-
National Vessel Reconciliation Manager
MsClean automation; 88% load-list error reduction (~$2.3M annual savings).
-
Ocean Import Supervisor
-
Air Freight Lead
Education · B.A. Art · Washington College · 2001–2005 · Power BI (Udemy, Nov 2024) · Dale Carnegie · OSHA 10 · Vistage
05
Tools & stack
Technical line from professional experience.
- Data Analytics
- Dashboard Building
- Project Management
- Organizational Leadership
- Strategic Planning
- Power BI / DAX
- Data Modeling
- Process Automation
- VBA
- SQL
- Excel
- Tableau
- Fleet / Ops
- Lean Six Sigma
06
Let’s talk operations
Open to conversations about project management, BI systems, and technical program leadership.
17224 Debbie Road · Los Gatos, CA 95033